Effective Date: 01.08.2026
Company: Soho Sorted Ltd (trading as Luggage Sorted)
Website: luggagesorted.com
1. Introduction
This Privacy Policy explains how Soho Sorted Ltd (“we”, “us” or “our”) collects and uses personal data relating to affiliates (“you” or “your”) who refer customers to Luggage Sorted.
We are committed to protecting your personal data and complying with the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.
2. Who We Are
Soho Sorted Ltd is the data controller responsible for your personal data.
If you have any questions about how we use your data, you can contact us using the following details:
Email: hello@luggagesorted.com
Address: Soho Sorted, 16 Manette Street, Soho, London, W1D 4AS, UK
3. The Data We Collect
We collect only the personal data reasonably necessary to manage affiliate relationships and process commission payments.
This may include:
- Name
- Email address
- Telephone number
- Bank account details used for commission payments
- Referral, booking and commission activity data
4. How We Use Your Data
We use your personal data to:
- Register and manage your affiliate relationship.
- Track referrals and calculate commissions.
- Process and send commission payments.
- Communicate with you regarding your affiliate account.
- Maintain records for accounting and tax purposes.
- Prevent fraud and misuse of the affiliate programme.
5. Legal Bases for Processing
Under UK GDPR, we rely on the following legal bases when processing your personal data:
- Contractual necessity: where processing is necessary to manage your participation in the affiliate programme and fulfil our obligations to you.
- Legal obligation: where processing is necessary to comply with accounting, tax or other legal requirements.
- Legitimate interests: where processing is necessary to operate, protect and improve our affiliate programme, maintain accurate records and prevent fraud or misuse.
6. Sharing Your Data
We may share your personal data with:
- Payment providers and banking services where necessary to process commission payments.
- Accountants, auditors and other professional advisers.
- Regulatory, tax, law-enforcement or other public authorities where required by law.
We do not sell your personal data.
7. Data Retention
We retain your personal data only for as long as reasonably necessary:
- While you remain registered as an affiliate.
- To comply with tax and accounting obligations, typically for up to six years.
- To resolve disputes, investigate suspected fraud or enforce our agreements.
We may retain some records after your affiliate relationship ends where required by law or where we have another lawful reason to do so.
8. Data Security
We take appropriate technical and organisational measures to protect your personal data. These measures may include:
- Secure storage systems.
- Restricted access to personal and financial information.
- Additional controls for sensitive data, such as bank account details.
Although we take reasonable steps to protect your information, no transmission method or storage system can be guaranteed to be completely secure.
9. Your Rights
Under UK data protection law, you may have the right to:
- Request access to your personal data.
- Request correction of inaccurate or incomplete personal data.
- Request deletion of your personal data.
- Request restriction of processing.
- Object to certain types of processing.
- Request the transfer of your personal data to you or another organisation.
These rights are subject to certain legal conditions and exemptions.
To exercise any of these rights, contact us at hello@luggagesorted.com.
10. International Transfers
Some of the service providers we use may process personal data outside the UK.
Where personal data is transferred internationally, we take steps to ensure that appropriate safeguards are in place in accordance with UK data protection law.
11. Changes to This Policy
We may update this Affiliate Privacy Policy from time to time to reflect changes to our programme, legal requirements or data-processing practices.
Any updates will be published on our website with a revised effective date.
12. Contact and Complaints
If you have any questions about this policy or how we handle your personal data, please contact:
Email: hello@luggagesorted.com
Address: Soho Sorted, 16 Manette Street, Soho, London, W1D 4AS, UK
If you have concerns about how we use your personal data, please contact us first so that we can try to resolve the matter.
You also have the right to lodge a complaint with the Information Commissioner’s Office (“ICO”):